Workshop Customer Booking Waiver
Thank you for choosing London Bike Studio for your bike maintenance and repair needs. When confirming a booking in our shop or online, you acknowledge and agree to the following terms:
1. Service Limitations
We reserve the right to refuse service for any bicycle, including e-bikes, that we deem to be unsafe or dangerous. This includes, but is not limited to, bikes with:
- Structural damage or significant wear that compromises safety.
- Electrical systems that pose a risk of fire or other hazards.
- Modifications or installations that do not comply with safety standards.
2. Customer Responsibility
By agreeing to these terms by booking, you acknowledge that you are responsible for informing us of any known issues with your bike, including any damage or modifications that may affect its safety or performance.
3. Liability
London Bike Studio is not liable for any injuries, accidents, or damages that may result from the continued use of a bike that we have deemed unsafe and refused to service.
4. Storage Fees
Bikes must be collected within 3 days of completion or from the date of an unapproved quote. After this period, we reserve the right to charge a storage fee of £5 per day. This covers the cost of storing your bike securely and ensures we can maintain a clear and functional workspace for other repairs.
5. Acceptance of Risk
You acknowledge that cycling carries inherent risks, and London Bike Studio is not responsible for any accidents or injuries resulting from mechanical failures or issues outside of our service.
6. “Corkage Fee” and supplying your own parts/accessories
If you want to supply your own parts or accessories, and we can supply the same or comparable products in a timely manner, we reserve the right to apply a fee of up to 20% on the labour charges. We will install them to the highest professional standards but beyond that, we are not responsible for its performance.